Product Terms of Service

By purchasing or using any ReAwoken Studios™ product, you agree to the following:

Licensing & Ownership
1.1 – All ReAwoken Studios™ products are licensed, not sold, and remain the sole property of ReAwoken Studios™.
1.2 – Unauthorized distribution, resale, or sharing of any product file (models, scripts, assets) will result in immediate license revocation.
1.3 – You may not claim authorship, ownership, or authorship credit for any ReAwoken Studios™ product.

Transfer & Sharing
2.1 – Products may not be gifted, traded, loaned, or otherwise transferred to any third party under any circumstances.
2.2 – Attempts to bypass license restrictions through account sharing, transfer of files, or similar means will result in account sanctions.
2.3 – Any form of “bulk” or “group” distribution (e.g., on file-sharing platforms, group sales) is strictly prohibited.

Publication & Modification
3.1 – ReAwoken Studios™ models and assets must not be published to the Roblox Toolbox, public libraries, or any third-party repositories.
3.2 – You may not decompile, reverse-engineer, strip, or extract proprietary scripts, meshes, or code from any product.
3.3 – Cosmetic customizations (e.g., adding spoilers, ELS, textures) are permitted only if all original ReAwoken Studios™ branding and credits remain fully intact and unaltered.

Refund Policy
4.1 – All purchases are final. ReAwoken Studios™ does not offer refunds, exchanges, or credits for any reason, including dissatisfaction, accidental purchase, or technical limitations.
4.2 – By completing a purchase, you agree to these terms and waive any right to dispute charges for reasons related to usability or personal preference.

Enforcement
ReAwoken Studios™ reserves the right to investigate and take action including license revocation, account bans, or legal proceedings against any user found in violation of these terms.

Ticket Terms of Service

By opening a ticket with ReAwoken Studios™, you agree to the following:

General Conduct  
1.1 – Be respectful and patient with our staff. Harassment, rudeness, or spam will result in your ticket being closed and may lead to disciplinary action.  
1.2 – Do not ping or DM staff members unless instructed to do so.  
1.3 – Only open a ticket for valid support reasons. Abuse of the ticket system (false reports, trolling, etc.) may lead to a ban.

Ticket Usage 
2.1 – Tickets should only be opened for:
- Product support or issues
- Purchase verification
- Bug reporting
- General inquiries related to ReAwoken Studios™ products  

2.2 – Do not open multiple tickets for the same issue. Follow up in the original ticket if needed.  
2.3 – Do not attempt to bypass punishments, bans, or restrictions through tickets.

Privacy & Logging  
3.1 – Tickets are logged for quality assurance and staff protection.  
3.2 – Do not share ticket transcripts or staff replies without permission.  
3.3 – Misuse or false claims involving ticket logs may result in action taken against your account.

Product Support Boundaries 
4.1 – Support is only offered to verified purchasers.  
4.2 – We do not provide support for modified versions of our products.  
4.3 – Issues arising from third-party modifications or integrations are not guaranteed to be supported.

ReAwoken Studios™ reserves the right to deny support at any time if these terms are violated.

Sponsorship Terms of Service

By purchasing any sponsorship from ReAwoken Studios™, you agree to the following:

Sponsorship Packages & Payment
1.1 – Sponsorships are paid promotional services offered by ReAwoken Studios™.  
1.2 – Sponsorships may be purchased using Robux (R$) or USD at the rates publicly listed.  
1.3 – All payments are final. Refunds will not be issued unless required by law or granted at our sole discretion.  
1.4 – Prices and package contents are subject to change at any time without prior notice.

Sponsorship Usage
2.1 – Sponsorship types include:
- @here pings
- @everyone pings
- Sponsored giveaways
- Sponsored channel placements
- Sponsorship bundles

2.2 – Sponsored giveaways include an @everyone ping and remain visible for the purchased duration.  
2.3 – Sponsored channels are displayed in a dedicated section and will remain for the time specified in the purchase.  
2.4 – Any requests for custom timing or placement must be coordinated in advance and are subject to availability.

Content & Conduct
3.1 – Sponsored content must follow Discord’s Terms of Service and Community Guidelines.  
3.2 – The following are strictly prohibited in any sponsorship content:
- NSFW or adult content
- Scams, misleading links, or clickbait
- Gambling, crypto, or high-risk schemes
- Hate speech, harassment, or offensive material

3.3 – ReAwoken Studios™ reserves the right to reject or remove any sponsored content deemed inappropriate or misaligned with our values.

Misuse & Enforcement
4.1 – Abuse of the sponsorship system (e.g., chargebacks, false claims, multiple accounts) will result in permanent removal from future sponsorships.  
4.2 – ReAwoken Studios™ may revoke any active sponsorship if a breach of these terms occurs, without refund.  
4.3 – Attempting to impersonate a sponsor or falsely claim benefits may lead to account action.

Disclaimer & Rights
5.1 – Sponsorship does not imply endorsement, partnership, or affiliation with ReAwoken Studios™, unless explicitly stated.  
5.2 – ReAwoken Studios™ may publicly showcase sponsored giveaways, content, or announcements as examples of promotion.  
5.3 – We reserve the right to modify or discontinue any part of the sponsorship program at any time.

ReAwoken Studios™ reserves the right to update these Sponsorship Terms at any time. Continued use of sponsorship services implies acceptance of all terms listed.